Shipping, dispatch, tracking and delivery policy for the NHP Bharat Reporter Onboarding Media Kit.

Shipping and Delivery Policy | NHP Bharat

<div class="nhp-policy-page">
<h1>Shipping &amp; Delivery Policy / शिपिंग एवं डिलीवरी नीति</h1>
<p><strong>Last Updated / अंतिम अपडेट:</strong> 17 August 2026</p>

<p>
This policy applies to physical Reporter Onboarding Media Kits dispatched
by NHP Bharat within India.
यह नीति NHP Bharat द्वारा भारत में भेजी जाने वाली physical Reporter
Onboarding Media Kit पर लागू होती है।
</p>

<h2>1. Order Processing / Order Processing</h2>
<ul>
<li>
Processing starts only after successful Razorpay payment verification
and confirmation of the complete shipping address.
</li>
<li>
Reporter-specific material may require printing, personalisation and
administrative verification before dispatch.
</li>
<li>
Payment verification और shipping address confirmation के बाद ही Kit
processing शुरू होती है।
</li>
</ul>

<h2>2. Shipping Coverage / Delivery क्षेत्र</h2>
<p>
Delivery is currently offered to serviceable Indian PIN codes.
Courier availability may vary by location. If a PIN code is not
serviceable, NHP Bharat will contact the customer for an alternative
address or suitable resolution.
</p>

<h2>3. Dispatch and Estimated Delivery / अनुमानित समय</h2>
<ul>
<li>
Normal preparation and dispatch target: 3–7 working days after payment
verification and address confirmation.
</li>
<li>
Estimated delivery after dispatch: approximately 3–10 working days,
depending on courier serviceability and destination.
</li>
<li>
These periods are estimates and are not guaranteed delivery dates.
</li>
<li>
Payment और address confirmation के बाद सामान्यतः 3–7 working days में
dispatch तथा dispatch के बाद लगभग 3–10 working days में delivery का
अनुमान है।
</li>
</ul>

<h2>4. Shipping Charges / Shipping शुल्क</h2>
<p>
Applicable shipping charge, tax and final payable amount are displayed
before payment and on the invoice. A ₹0 shipping amount means shipping
is included or currently offered without a separate charge.
</p>

<h2>5. Tracking / Tracking जानकारी</h2>
<p>
After dispatch, the courier name, AWB/tracking number and tracking URL
will be recorded against the order wherever available.
Dispatch के बाद उपलब्ध होने पर courier, AWB number और tracking link
order के साथ दिया जाएगा।
</p>

<h2>6. Address Responsibility / पते की जिम्मेदारी</h2>
<ul>
<li>
The customer must provide the correct receiver name, mobile number,
complete address and six-digit PIN code.
</li>
<li>
After final confirmation, the shipping address may be locked.
</li>
<li>
Re-shipping caused by an incorrect or incomplete address may attract
additional courier charges.
</li>
</ul>

<h2>7. Delay, Loss or Damage / देरी, नुकसान या क्षति</h2>
<p>
Courier delays caused by weather, strikes, public restrictions, remote
locations or other circumstances beyond reasonable control may extend
delivery time. For a lost, wrong or materially damaged shipment, contact
us promptly with the Order Number, AWB and supporting evidence.
</p>

<h2>8. Contact / संपर्क</h2>
<p>
Email: nhpbharat24@gmail.com<br>
Phone: +91 8937814240<br>
Working Hours: Monday to Saturday, 10:00 AM to 6:00 PM
</p>
</div>